Shenzhen Jiwei Trading Co., Ltd. ("we", "us" or "our") operates www.nuvexasa.com. This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit our website, create an account, place an order, contact us or otherwise use our services.
Depending on how you use the website, we may collect:
Please do not provide information that is not needed for the relevant request. Payment information may be processed by payment service providers involved in completing a transaction.
We use personal information to provide and administer the website, create and manage accounts, process and deliver orders, arrange returns and refunds, respond to enquiries, provide customer support, communicate about transactions and service updates, maintain website security, prevent fraud or misuse, improve our products and services, comply with applicable legal obligations and establish or defend legal claims.
We may disclose information to service providers and business partners that need it to perform services for us, such as website hosting, technology and maintenance, payment processing, order fulfilment, shipping and delivery, customer support, fraud prevention, analytics and professional or legal services. These providers may process information only for the relevant service and are expected to protect it.
We may also disclose information when required or permitted by applicable law, to respond to lawful requests, protect the rights and safety of our customers, our business or others, investigate suspected fraud or misuse, or support a merger, acquisition, financing, restructuring or sale of all or part of our business. We do not sell or rent personal information as a business practice.
We use essential cookies and similar technologies to keep the website working, remember preferences, support account and checkout functions and understand website performance where such tools are enabled. Your browser may allow you to block or delete cookies. Some website functions may not work correctly if essential cookies are disabled.
Subject to applicable law and reasonable identity verification, you may ask us to access, correct or delete personal information we hold about you. You may also ask us to explain how your information is used, object to or restrict certain processing where applicable, or withdraw consent where processing is based on consent. These rights may have exceptions, including where we must retain information for a transaction, security, legal or dispute-related purpose.
We use reasonable technical, administrative and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No transmission or storage method can be guaranteed to be completely secure, so please use appropriate care when submitting information online.
We retain personal information for as long as reasonably necessary to provide the requested services, complete transactions, maintain business and accounting records, resolve disputes, enforce agreements, prevent fraud and meet applicable legal or regulatory requirements. When information is no longer needed, we delete it or make it non-identifiable where reasonably practicable.
Our website is not directed to children. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate steps.
We and the service providers described in this Policy may process information in countries other than the country in which you live. Where information is transferred across borders, we will use reasonable measures and any safeguards required by applicable law to protect it.
The website may contain links or integrations to third-party websites or services. Their privacy practices are governed by their own notices, and you should review them before providing information.
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date where appropriate. Your continued use of the website after an update means that you have had an opportunity to review the revised Policy.
If you have a privacy question or want to exercise a privacy right, please contact:
Shenzhen Jiwei Trading Co., Ltd.
F1.6-3D17J, 3rd Floor, Tianfa Building, Tian'an Cyber Park, Tian'an Community, Shatou Subdistrict, Futian District, Shenzhen
Email: cs@nuvexasa.com